The QikDesk solution enables hotels to enhance thier guest experience with an iPad applicaition which allows for Check-in, Check-out and Concierge facilities.
With the use of the QikDesk© system, you are able to check-in or check-out your guest at the counter without the use of paper and also providing a totally new experience for your guest!!!
The QikDesk© system is able to display the registration card on the screen for the Guest to verify and sign. During this process, the additional features which are available for the hotel to use are:
- Guest picture capture
- Document capture such as passport
With the interface to the Hotel’s PMS system, the QikDesk© system can notify the PMS of a successful check-in and then stores the Registration card and Document in a PDF format attached to the Guest booking within the QikDesk© system. This information may be retrieved or printed at any time by the hotel if required. This process not only enhances the guest experience but also goes towards contributing to the green initiative for hotels by saving unnecessary paper usage!
Enhance Your Guest Check-out Experience
For personalized check-out, the Guest need not even come to the Front Desk but instead can be attended to by a staff member in any location. In the check-out process, the Guest is able to view the folio on the QikDesk© terminal and then confirm the balance and sign! This information will then be passed to the PMS system for finalization and check-out.